Hire charges
Hire charges are charged per individual bit / bridle, incase of a double if it is sold as 2 bits together it will be charged as 1.
| Value of Bit | Hire charge |
| Up to £50 | £5 |
| Up to £100 | £10 |
| Up to £150 | £15 |
| Up to £200 | £20 |
| Up to £250 | £25 |
| Up to £300 | £30 |
All items are automatically sent with a hire period of 14 days. This starts from the date of reciept - given by the tracking details collected by the courier when it is delivered to you. You have 14 days to try the item. After the 14 days if you choose to retun the item you have a further 7 days to ensure that the item is back with us. This does include weekends and bank holidays.
If purchasing from in store or from us personally you have 14 days to try the item and then can return it before the 14th day. This does include weekends and bank holidays.
After this time if you chose to return the item then we advise you return in person or you use a tracked delivery service to ensure the item arrives back to us. If in the event that an item is lost in the post then you will need to claim from the courier used and no refund, exchange or credit will be given from us.
If you do not return the item within the time outlined above then the trial period will be deemed to be over and no refund will be given for the item. No additional hire charge will be charged at this point.
Upon the bit arriving back with us, we will inspect the item for damages or misuse. If we approve the retun, the refund will be minus all shipping costs and a small hire charge of the bit outlined above. If the item is damanged in anyway there will be no refund and the item will be sent back to you, you will be invoiced and you will have to cover the cost of postage incurred.
Your refund will be minus a £5 charge for postage also if your bit was posted out.